Move the physical job and its digital workflow forward at the same time.
Dealership workflow infrastructure
Finish work
where you are.
Service Terminal is dealership workflow infrastructure that helps service departments increase capacity and repair-order throughput.
01
Immediate access to systems you already use
02
Secure connections across the operation
03
Increase labor capacity
ServiceTerminal.us
01
One workflow. Every department.
The software stays the same.
The operation gets faster.
Service Terminal securely extends each employee's existing workstation session to the nearest terminal in the service department. People keep using the DMS, OEM tools, diagnostics, parts catalogs, and service information they already know. They simply stop walking back to a specific computer to continue the work.
No DMS replacement. No OEM software replacement. No workflow reinvention.
No dealership or customer data stored locally on the terminal.
VALUE AT EVERY LEVEL
One simple change improves the day for everyone who touches a repair order.
More wrench time.
Clock on sooner, run scans and updates in the bay, check programming nearby, and document the job without another trip across the shop.
Faster RO movement.
Update status, approvals, labor lines, and customer notes where the conversation is happening instead of returning to a fixed desk.
Live context at the counter.
Review repair and diagnostic information with the technician in the same interaction, reducing relay, repeat trips, and preventable mis-picks.
Support more active jobs.
Open live diagnostic, programming, and repair-order context from the nearest terminal, triage escalations faster, and avoid becoming a travel bottleneck.
Problems surface sooner.
Review delayed jobs, parts wait, programming, approvals, and documentation from the floor before they become carryover.
Lost time becomes capacity.
Increase productive labor, accelerate same-day closeout, improve throughput, and validate the result with operating data from your own dealership.
THE BUSINESS CASE
Less movement. Less waiting. More completed work.
Repeated workstation trips, verbal relay, idle scan and programming wait, and documentation gaps create workflow latency all day long. Service Terminal removes those avoidable interruptions so technicians stay productive, advisors respond faster, parts decisions improve, managers intervene earlier, and owners gain measurable operating capacity.
Reduce walking and re-entry
Improve same-day completion
Increase department throughput
02
Break-even calculator
Use your numbers.
Measure the threshold.
Enter your service bays, labor rate, and daily repair-order volume. Your monthly figure is calculated from bay count automatically.
TIME REQUIRED TO BREAK EVEN
Per repair order
52 sec
Per bay / technician · per day
2.9 min
03
Deployment, hardware, and pricing
One location. Every terminal.
Everything included.
Service Terminal is a per-location monthly subscription. Hardware, secure software, lifecycle management, replacement coverage, and customer success are included with no separate hardware cost or maintenance contract.
STANDARD SUBSCRIPTION
Everything required to operate.
All terminals, managed hardware, secure software, and ongoing customer success are included in the monthly location price.
- Terminals configured for each location
- 27" monitor, keyboard, and mouse included
- Hardened OS image, RDP client, and locked-down remote terminal selector application
- Cloud-hosted authentication, telemetry, and identity lifecycle
- Proactive device monitoring and managed key rotation
- Monthly and quarterly customer success reports
- Image updates, security patches, and replacement hardware under warranty
SECURITY + DEPLOYMENT
Built to enter an active shop without disrupting it.
Most pilots can be deployed quickly with minimal infrastructure changes. Each terminal is removable and connects authorized employees to the workstation sessions they already use.
01
Outbound-only. No customer or business data stored locally on the terminal.
02
No credential storage on the device.
03
Existing dealership systems remain unchanged.
04
No inbound services are required for normal operation.
05
Terminal can be removed without impacting dealership operations or systems.
BASIC COMMITMENT
Designed to be uncomplicated.
No multi-year lock-ins. No hidden fees.
Initial term
12 months
Renewal
Auto renewal per agreement
Pilot
Evaluation available
Replacement
Next business day under warranty
Onboarding
Included
Cancellation
90 days notice after term
04
Contact
Start a dealership
evaluation.
Tell us about your service operation and what you would like to evaluate.
Sales
sales@serviceterminal.us
Support
support@serviceterminal.us
Phone
+1 (800) 881-2771
Hours
Mon–Fri · 7a–7p EST
Company
Service Terminal, LLC · USA
Finish work
where you are.
Reduce unnecessary movement.
Reduce workflow latency.
Increase productive time.
Use your numbers